Grooming By Lacy

Grooming By Lacy is a home-based dog groomer with a Wake Forest mailing address, working by appointment with drop-off visits. One groomer handles every pet, and there is no storefront.

Booking runs through a groomer.io request page. First-time clients complete an intake page and call to set up the first visit, and after that the request page takes appointments well ahead. The policies are written out in full, including a matting surcharge and a shave-down for severe mats, so owners know the rules before they drop off.

What to know

• A free touch-up comes with a call within 48 hours.
• Cash and Zelle are fee-free, while cards carry a small fee.
• Cancellations need 24 hours’ notice; a first offense costs $25 or 25 percent.
• Pickup more than an hour after the pet is ready costs $25.
• Vaccination records are required before the appointment day.