Confero Inc.
About
Confero is a customer experience research company on Regency Parkway in Cary. It runs mystery shopping, customer satisfaction measurement, and compliance audits for clients around the country, offering a full suite of services to measure and improve customer and employee engagement.
What comes back is operational insight a company can act on, with loyalty, sales, and compliance as the targets. The mission has not changed since the start: help client companies provide outstanding service to their own customers. More than 38 years of that work sits behind the firm.
What to know
- Confero has been in business since 1986.
- The U.S. Chamber of Commerce named it a 2024 CO-100 Top Business of the Year.
- It was also the Chamber’s top honoree in the Enduring Business category.
- One published testimonial comes from a fast food chain’s marketing director.
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